Dynamic Female Graduates & Post Graduates experienced in admin & support with an exposure to front office administration in an IT company having ability to handle telephone, correspondence and  to provide technical customer support.

Executives with experience in BPO / call centers having prior technical support experience can also apply.

What are we looking for?

• Female Graduates with previous experience in an administration related role
• Strong administration skills – Organized, thorough, system orientated with meticulous attention to detail
• Experience in inbound call centers & technical support is preferred
• Ability to use Microsoft Office packages
• Excellent verbal communication skills
• Proactive with an ability to communicate  effectively at all levels
• Excellent levels of computer literacy and typing skills
• Creating a positive impression with the professional manner and to continually strive for superior technical support service

Responsibilities

• Provide impeccable customer support to clients
• Follow-up & renewal of  Clients Annual Maintenance Contracts (AMC)
• Assisting Accountant with Month End and Year End Reconciliations
• Preparing invoices, reports, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software
• Perform general office duties such as maintaining records & performing basic bookkeeping work
• Innovation and creativity in the form of continuous improvement to internal processes.
• Possess strong ability for multitasking