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Customer Relationship Management
Online Customer Relationship Management System for a leading logistics company
- Track Agents actions details
- Useful schedule details for client
- Option for web based CRM available
- Application developed to suit client requirement
The client started off as a Shipping line agent and diversified into a logistics company with operation in freight management, warehousing and distribution, project management, container conversions and worldwide movement of cargo, including domestic & international air & ocean freight (LCL & FCL), Sea-Air combine, road transport, bonded warehouse and door-to-door services.
The main objective of the proposed system is to create a web based CRM. This will mainly cover all the regular and specific activities related to the Customers, Suppliers and Agents working with them. It is also useful in scheduling the activities and track information.
What We Did
ANGLER studied the client business process and their requirements clearly. Based upon the study, ANGLER would develop the application to suite the customer requirement.
The benefits mainly cover all the regular and specific activities related to the Customers, Suppliers and Agents working with them. It is also useful in scheduling the activities and to track information.