CRM / SFA / Helpdesk Case Studies

The client is a German chemical company and the biggest one in the world. Headquartered inGermany, The Group comprises more than 160 subsidiaries and joint ventures and operates production sites in 41 countries in Europe, Asia, North America andSouth America. For Indian Textile and Chemicals division, the client wanted an application which manages all their Customer Details, Sales Details, Employee Points, Dealer Status and other details. ANGLER implemented ANGLER CRM customized based on their requirements.

The client is a leading chemical manufacturing industry, having multi-location production sites and an R&D centre. They are manufacturing and marketing the chemicals for various types of industries like textiles, leather and agriculture.

The client is the holding company for a wide range of leading international and local brands and businesses, and is recognized and respected for its longstanding contribution to the economic growth of the region.

The Company has its corporate offices inDubaiand Sharjah. The client provides central management services for all the member companies, in the following areas:

 Group Strategies and Management support, Project Appraisal, Execution and Management, Finance and Treasury Function, Management Information Services, Quality System Management, Marketing Support, Information Technology support, Group Human Resource and Public Relations

Areas of business include:

Automobiles, Travel & Tourism(Sntta), Transportation (Budget Rent-A-Car, Prime Limousine), Logistics, Real Estate

The client is the world’s leading chemical company with over 95,000 employees, six Verbund sites and close to 330 production sites worldwide. They serve customers and partners in almost all countries of the world.

The client is a leading chemical manufacturing industry, having multi-location production sites with an R&D centre. They are manufacturing and marketing the chemicals for various types of industries like textiles, leather, and agriculture.