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Workflow Management System
- Helps to operate your business smoothly
- Maximize efficiency & dramatically improve the workflow
- Encompasses a set of technologies
The Client group of company is one of the most innovative business groups with interests in BPO, KPO, Education, IT, Software, Technology and consumer products. The family of companies shares a set of four core values: Respect & Integrity, Quality, Teamwork and responsibility. These values, which have been part of the Group's beliefs and convictions from its earliest days, continue to guide and drive the business decisions of their companies.
The client wanted a system to streamline allocation of tasks to users and managing them. The client has users out sourced for internal tasks.
What We Did
ANGLER provided a workflow application, where the user can manage under different groups and teams. The tasks can be assigned and users can communicate over the task based upon execution for queries, instructions and reviews. The reports were provided to view tasks in the order of status and staff.
- Grouping of users would help them manage the resources
- Communication is narrowed to a specific task
- Instructions, queries, reviews are classified between open and close, which would help them in tracking out